Last updated: (7/23/2020)

By visiting yardmemories.com, you are consenting to our terms + conditions.

Please read these terms and conditions carefully before ordering your yard greeting. By ordering any of our products, you agree to be bound by these terms and conditions.

PAYMENT

Invoices must be paid within 24 hours to hold the date and confirm your reservation. Prices vary, but custom greetings are based on one phrase greetings (up to 25 characters) including age, name, graphics, stars, and balloons. All payments are transmitted securely and are not stored by Yard Memories LLC. 

We encourage you to request the colors and graphics that you like. All requests are subject to availability. If neither the primary nor secondary color you choose is available, we will reach out to you to discuss options. If the graphic you choose is not available, it will be substituted at our discretion. If you have specific graphics you would like that you do not see in our inventory, please reach out to discuss.  With enough lead time we can special order specific graphics for your celebration. There will not be an extra charge as long as it is something we feel we can use in the future.

THIS IS A RENTAL

You are paying for rental of a yard greeting. The yard greeting is property of Yard Memories LLC and NOT available for purchase.

REFUND POLICY

Refunds will NOT be given based on any circumstance that prevents us from setting up the greeting that is out of our control such as but not limited to:

-if homeowner or business requests greeting to be removed

-if wrong address is provided while booking (please provide a description or picture of the house so that we may ensure that it arrives to the correct address)

-failure to provide entry in a gated community 

-animals or animal feces prevents the display from being set up

-ground being too hard or dry

APPROVAL

You are responsible for approval from any HOA, management or neighborhood boards.

It is strongly encouraged to check with the park district or landowner to ensure signs are permitted on the premises.  No refunds will be given for early removal due to a request by the landowner.

Every apartment community has different rules and space. Please check with your management group to make sure that signs are allowed and where they are allowed.  Rather than order through the website it would also be good to contact us to discuss the space available and what your best options are. 

Installation at a public place such as a park requires a responsible adult to be present from time of installation to time of removal. Renter will be liable for any missing or damaged pieces. 

WEATHER

We do NOT set up in inclement weather. Inclement weather includes lightning/thunderstorms, rain, snow, high winds, and any other Act of God that would put us or our yard greeting in harm’s way.  If we are unable to set up due to bad weather, you will have the option to reschedule for another day or receive a full refund.

DELIVERY

This is a RENTAL. Delivery, set up, and removal of the yard greeting are all included in price. Set up is usually before 9 am, the morning of the event. Removal is usually after 7 pm on the same day. For schools, removal will occur once school is released for that day. Greetings can stay up longer at an additional charge but must be requested at time of booking and will be based on availability. 

If this is a gift, please notify the homeowners that we will be setting up in their yard so that they can make arrangements. 

Please do NOT allow adults, children, nor animals around the yard greeting. Our signs will NOT support the weight of leaning, sitting, or playing on them.

Please do NOT attach anything on the greeting (including but not limited to balloons, string, tape, streamers, etc..)

Please do NOT throw away or vandalize the greeting.

Please do NOT move or remove our greetings for any reason. If you need it removed early, please contact us and we will gladly come to pick it up. All greetings are property of Yard Memories LLC, you are responsible for any damage caused while in your possession.

THERE WILL BE A $20 FEE PER LETTER OR GRAPHIC THAT IS LOST, STOLEN OR DAMAGED WHILE IN YOUR POSSESSION.

YARD MAINTENANCE

We ask that you turn off your sprinkler system 3 hours prior to our arrival. If you have a lawn service, please have them come before we set up. Lawn mowers or string trimmers will damage the greetings. Lawn clippings will stain. There will be a $20 fee per letter or graphic for any damage while in your possession. Please water the lawn prior to the yard greeting installation. This will help set up much quicker in the yard. If the ground is too dry/hard to set up the greeting, we will contact you, but a refund will not be given.

CANCELLATION

If you need to cancel for any reason, please do so prior to 48 hours of your reservation to receive a full refund. If you cancel 24 hours prior to your reservation, you will be given a credit to schedule on a different day. If a new date is not chosen at the time of cancellation, then a 50% refund will be given to the customer. The rescheduled date will be based on availability.

We respectfully reserve the right to cancel an order if we feel the delivery area may be unsafe for our employees or our greetings. We will contact you if this situation arises to decide on an alternative arrangement/solution.

PHOTO AND ADVERTISING 

We will photograph your yard greeting rental for use on our business website, Instagram and Facebook pages and publicly congratulate the recipient unless you inform us not to do so.

Take all the photos you want of the display and feel free to post them on social media. By sharing your personal photos of the yard greeting rental with Yard Memories LLC you automatically give consent for the photos to be used for advertising purposes, without compensation, including but not limited to Yard Memories LLC website and social media outlets. You are also giving consent for us to share any photos that may also include children or minors in the photograph.

We will place a small sign in your yard with our contact information on the front and information on the back with dos and don’ts. Do NOT move the sign.

RIGHT OF REFUSAL

Yard greetings are fun in nature and are meant to add to your occasion. Yard Memories LLC reserves the right to decline orders that are deemed inappropriate for the nature of our business. We will NOT do any greetings that contain lewd, disrespectful, or vulgar language.

HOLD HARMLESS AGREEMENT

Yard Memories LLC and all representatives are NOT responsible or liable for an injury or damage that may be caused to any person or personal property during set up/ tear down or any time that the greeting is set in the yard. Customer agrees to protect, defend, indemnify Yard Memories LLC and hold its officers employees and agents free and harmless from  and against any and all losses, penalties, damages, settlements, costs, charges, professional fees or other expenses or liabilities of every kind and character arising out of or relating to any and all claims, liens, demands, obligations, actions, proceedings or causes of action of every kind and character in connection with or arising directly or indirectly out of the Yard Memories rental agreement and/or the performance thereof. Customer further agrees to investigate, handle, respond to, and provide defense for any such claims, etc. at his/her sole expense and agrees to bear all other costs and expenses related thereto, even if it (claims, etc.) is groundless, false or fraudulent. The agreement is in effect for the duration of the rental process as defined by the effective dates of the rental agreement

By placing an order with Yard Memories LLC, you agree to all the terms and conditions stated above.

Contact Us

If you have any questions about these Terms, please contact us.